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Chapter VI Rewards: Terms

Chapter VI Rewards: terms

New to Chapter VI Rewards? See how it works.

  1. Chapter VI Rewards is open to retail customers who are subscribed to Chapter VI marketing emails when the reward is issued. Trade, wholesale and staff accounts are not eligible.
  2. Eligible orders are those placed on chaptervihair.com or through the Shop app. Orders placed through other marketplaces are not eligible.
  3. The reward is based on the value of the products in your order after any discounts, excluding delivery:
    • £20 to £29.99: £2 off your next order
    • £30 to £49.99: £3 off your next order
    • £50 to £74.99: £5 off your next order
    • £75 to £99.99: £7.50 off your next order
    • £100 and over: £10 off your next order
    Orders under £20 do not earn a reward.
  4. Your reward code is emailed 14 days after your order is dispatched for UK delivery addresses, or 30 days after dispatch for addresses outside the UK.
  5. Orders that are cancelled, refunded or returned are not eligible. If an order is cancelled, returned or refunded before your code is sent, the code will not be issued.
  6. Each code is unique, can be used once, and expires 60 days after it is issued. The expiry date is shown in the email.
  7. A minimum spend of £20 on products (after any discounts, excluding delivery) applies when using the code.
  8. One code per order. Reward codes cannot be combined with any other discount code.
  9. Reward codes have no cash value and are not transferable.
  10. If you unsubscribe from our marketing emails, you will stop earning new rewards. Codes already sent stay valid until they expire.
  11. Chapter VI may change, suspend or end this scheme at any time.

Questions? Email hello@chaptervihair.com.