Shipping policy
UK
We aim to dispatch all orders the same day when ordered before 1PM GMT.
| Courier & Service | Estimated Delivery Time | Shipping Cost |
|---|---|---|
| Royal Mail - Tracked 48 | 2–3 working days (excluding weekend) | £2.95 |
| Royal Mail - Tracked 24 | 1–2 working days (excluding weekend) | £3.95 |
|
Heavy Goods / Chapter VI PRO Orders |
Orders over 10kg 2–3 working days (excluding weekend) |
£9.95 |
Europe & Rest of World
| Shipping Country | Estimated Delivery Time | Shipping Cost |
|---|---|---|
| Ireland | 3–5 working days | £9.95 |
| Rest of Europe | 3-5 working days | £15.00 |
| Rest of World | 5-9 working days | £15.00 |
| Australia | 5-9 business days | £15.00 |
| Canada | 5-9 working days | £15.00 |
| USA | We don't currently ship to the United States | N/A |
| Heavy Good / International PRO | Orders over 10kg | £25.00 |
Dangerous Goods
Please note that all orders that contain peroxide, colour developer or is an aerosol are subject to specific shipping rules due to their contents and will be required to be charged a slightly higher shipping fee under the "Dangerous Goods" tariff.
USA Tariffs
We don't currently ship to the United States. This is because all orders shipped to the United States may be subject to import duties, tariffs, or customs fees. These charges are assessed by U.S. Customs and Border Protection and are the responsibility of the recipient.
We are unable to predict or cover these fees, and any applicable costs must be paid by the customer directly to the customs authority or shipping carrier at the time of delivery.
Questions
If you have any questions please email customer service at hello@chaptervihair.com
Chapter VI Hair
